Field service. Jobs closed from the road, paid and billed per job.

Field teams on the move, with the certificates checked per job, the job closed from the phone and the office seeing it five minutes later.

Field teams on the move, jobs closed from the road.

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One job closed from the road

Closed means closed.

The day's jobs on the phone by 07:40, the job closed at 11:20 with photos and a signature, the pay and the bill from that one record.

Tom Becker · 13 Oct · 4 jobs

Van 7 · certificates checked before the route was sent

Working at height ✓ · Mast access ✓

TimeJobWhereNeeds

08:30Mast access · antenna swapSite 7, ridge roadworking at height ✓

12:00Fibre install14 Harbour Road · customer at homenone

13:00Cabinet faultStation Road cabinet 3cabinet key ✓

15:30Site surveySite 9none

Travel planned 2h 10m

On site planned 5h 20m

Materials loaded 11 items ✓

The day's jobs on the phone; working-at-height and mast access certificates checked for the crew.

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AI supervisor

Ask it in your words.

The supervisor works between your crews and you, any time of day, in any language. Ask the question you ask every day; it has already checked.

Did the mast job close?

AI supervisor11:26

Yes, at 11:20: photos, checklist and the customer's signature are on the job. 2h 40m on site, 50 min travel, materials logged. Nothing to type up.

Did the mast job close?

AI supervisor

Yes, at 11:20: photos, checklist and the customer's signature are on the job. 2h 40m on site, 50 min travel, materials logged. Nothing to type up.

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What Workraft runs for field service.

Scheduling & availability

The day's jobs matched to skills and certificates, on the phone by 07:40.
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Attendance & GPS

Time on site and travel per job, from the phone, no timesheet.
Explore attendance
Documents & compliance

Working-at-height and mast access certificates checked per job.
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Payments & billing

Pay and bill per completed job, subcontractor crews included.
Explore payments

Questions from telecom and field service.

Can a technician close a job from the phone?

Yes. The checklist, the photos and the customer's signature are taken on the phone, the job closes when the technician leaves, and time on site, travel and materials are on the record. There is no timesheet to fill in afterwards.

Do subcontractor crews work the same way?

Yes. Subcontractor crews use the same app on the same jobs, with their certificates checked the same way. Their jobs are paid per completed job from the same record.

How are travel and time on site recorded?

From the phone. The technician's check-in and check-out are the attendance record: the job starts and ends there, and travel is the time between jobs. Nobody fills in a timesheet afterwards.

What does the office see, and when?

The closed job, minutes after the technician leaves: checklist, photos, signature, time, travel and materials. The pay line and the invoice line come from that record.